Service Orientation as a Strategic Initiative: A Conceptual Model with Examplars

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Autoria(s): Kandampully, J.; Solnet, D.

Contribuinte(s)	V. V. Krishnamurthy R. Mohan Pisharodi
Data(s)	01/01/2005
Identificador	http://espace.library.uq.edu.au/view/UQ:77494
Publicador	Alliance Business Academy
Palavras-Chave	#C1 #350601 Hospitality Management #710602 Hospitality services
Tipo	Journal Article