Evaluation of an accident and emergency teleconsultation service for north-east Scotland


Autoria(s): Brebner, EM; Brebner, JA; Ruddick-Bracken, H; Wootton, R; Ferguson, J; Palombo, A; Pedley, D; Rowlands, A; Fraser, S
Contribuinte(s)

R. Wootton

Data(s)

01/01/2004

Resumo

We evaluated an accident and emergency teleconsultation service provided to 14 community hospitals in north-east Scotland. Each community hospital was equipped with a videoconferencing system and a document camera to allow transmission of radiographs. The network used 384 kbit/s ISDN connections. A total of 1392 teleconsultations were recorded during a 12-month study period. Seventy-seven per cent of patients (n=1072) were managed locally and 23% (n=320) were transferred to Aberdeen. The majority (95%) of teleconsultations were conducted on weekdays, and 90% of these occurred between the hours of 09:00 and 16:00. The mean delay in contacting a doctor was 9 min and the mean consultation time was 10 min. The majority of patients were suffering from fractures or suspected fractures of the limbs. Radiograph transmission was used in 75% of all teleconsultations. A high degree of satisfaction was recorded by all users of the service.

Identificador

http://espace.library.uq.edu.au/view/UQ:73476

Idioma(s)

eng

Publicador

The Royal Society of Medicine Press

Palavras-Chave #Health Care Sciences & Services #Minor Injuries Telemedicine #Radiographs #Support #System #C1 #329999 Medical and Health Sciences not elsewhere classified #730399 Health and support services not elsewhere classified
Tipo

Journal Article