Estimation of Perceived Quality in Convergent Services


Autoria(s): Cruz Ramos, Pedro de la; Cao Cueto, Mario; Pérez Leal, Raquel; González Vidal, Francisco
Data(s)

01/04/2012

Resumo

Triple-Play (3P) and Quadruple-Play (4P) services are being widely offered by telecommunication services providers. Such services must be able to offer equal or higher quality levels than those obtained with traditional systems, especially for the most demanding services such as broadcast IPTV. This paper presents a matrix-based model, defined in terms of service components, user perceptions, agent capabilities, performance indicators and evaluation functions, which allows to estimate the overall quality of a set of convergent services, as perceived by the users, from a set of performance and/or Quality of Service (QoS) parameters of the convergent IP transport network

Formato

application/pdf

Identificador

http://oa.upm.es/11547/

Idioma(s)

spa

Publicador

E.T.S.I. Telecomunicación (UPM)

Relação

http://oa.upm.es/11547/1/ICDT_2012_20094_Estimation_of_Perceived_Quality_in_Convergent_Services.pdf

http://www.thinkmind.org/index.php?view=article&articleid=icdt_2012_5_20_20094

Direitos

http://creativecommons.org/licenses/by-nc-sa/3.0/es/

info:eu-repo/semantics/openAccess

Fonte

Proccedings of 7th IARIA International Conference on Digital Telecommunications (ICDT 2012) | 7th IARIA International Conference on Digital Telecommunications (ICDT 2012) | 29/04/2012 - 04/05/2012 | Chamonix, Francia

Palavras-Chave #Telecomunicaciones #Informática
Tipo

info:eu-repo/semantics/conferenceObject

Ponencia en Congreso o Jornada

PeerReviewed