Information Management and Mediation in a Digital Reference Service Focused in Social Sciences
Data(s) |
2012
|
---|---|
Resumo |
This paper investigates the current relationship between information management and information mediation along with the digital reference service through a case study which took place in an academic library. The concept of information mediation is herein analyzed, since a conceptual examination provides elements that will help people to comprehend and evaluate the concerned service. The information professional plays a very important role in the mediation aforementioned, which may be directly or indirectly; consciously or unconsciously; by himself/herself or plurally; individually or inserted into a group ? in all such manners that mediator facilitates the acquisition of information, fully or partially satisfying a user?s need of all sorts of knowledge. Meanwhile, we here approach information management from a scope that points out a description over performed activities concerned to policies and procedures put into effect until the service evaluation by proposing a criterion for such point. Finally, we outline a few actions to be implemented in long-term perspective, which goal is to continually ameliorate such assistance, taking in account the human factor Fil: Corda, María Cecilia. Universidad Nacional de La Plata. Facultad de Humanidades y Ciencias de la Educación. Instituto de Investigaciones en Humanidades y Ciencias Sociales (UNLP-CONICET); Argentina. |
Formato |
application/pdf |
Identificador |
http://www.memoria.fahce.unlp.edu.ar/art_revistas/pr.6071/pr.6071.pdf |
Idioma(s) |
eng |
Relação |
http://www2.marilia.unesp.br/revistas/index.php/bjis/article/view/2756 |
Direitos |
info:eu-repo/semantics/openAccess http://creativecommons.org/licenses/by-nc-nd/2.5/ar/deed.es_AR |
Fonte |
Brazilian Journal of Information Science: Research Trends 6(2), 84-99. (2012) ISSN 1981-1640 |
Palavras-Chave | #Bibliotecología y ciencia de la información #Information Mediation #Digital Reference Service #New Technologies #Information Management #Academic Libraries #Social Sciences |
Tipo |
info:eu-repo/semantics/article info:ar-repo/semantics/artículo info:eu-repo/semantics/publishedVersion |