Organizational Assessment: An Academic Library Case Study


Autoria(s): Franklin, Brinley
Data(s)

01/01/2003

Resumo

In this academic library case study, the concept of a multidimensional approach to organizational assessment focuses on one of Kaplan and Norton’s four Balanced Scorecard dimensions, “Learning and Growth”, as its measurement target.

Formato

application/pdf

Identificador

http://digitalcommons.uconn.edu/libr_pubs/6

http://digitalcommons.uconn.edu/cgi/viewcontent.cgi?article=1008&context=libr_pubs

Publicador

DigitalCommons@UConn

Fonte

UConn Libraries Published Works

Palavras-Chave #institutional assessment #academic libraries - evaluation #organizational effectiveness #performance measurement #academic libraries - administration
Tipo

text