Modeling customer churn in a non-contractual setting: the case of telecommunications service providers

Autoria(s): Tamaddoni Jahromi, Ali; Sepehri, Mohammad Mehdi; Teimourpour, Babak; Choobdar, Sarvenaz
Data(s)

01/01/2010
Identificador

http://hdl.handle.net/10536/DRO/DU:30077356
Idioma(s)

eng
Publicador

Routledge
Relação

http://dro.deakin.edu.au/eserv/DU:30077356/tamaddoni-modelingcustomer-2010.pdf

http://www.dx.doi.org/10.1080/0965254X.2010.529158

http://dx.doi.org/10.1080/0965254X.2010.529158
Direitos

2010, Taylor & Francis
Tipo

Journal Article
Acesso ao item digital