Business process affordances


Autoria(s): Rozycki, Edyta
Contribuinte(s)

Cybulski, Jacob

Keller, Susan

Saundage, Dilal

Data(s)

01/05/2015

Resumo

 The bypassing of established business processes is a significant problem in organisations. This research proposes a novel framework for incorporating psychological and social factors into the business process design. The framework promises to increase system adoption and decrease process bypassing, ultimately making an organisation's work more effective and efficient.

Identificador

http://hdl.handle.net/10536/DRO/DU:30079384

Idioma(s)

eng

Publicador

Deakin Univeristy, Faculty of Business and Law, Department of Information Systems and Business Analytics

Relação

http://dro.deakin.edu.au/eserv/DU:30079384/rozycki-agreement-2015.pdf

http://dro.deakin.edu.au/eserv/DU:30079384/rozycki-businessprocess-2015A.pdf

Direitos

The Author. All Rights Reserved

Palavras-Chave #business process design #process bypassing #psychological factors #social factors #activity theory #theory of affordances
Tipo

Thesis