An integrated-process model of service quality, institutional brand and behavioural intentions: the case of a university
| Data(s) |
01/09/2014
|
|---|---|
| Identificador | |
| Idioma(s) |
eng |
| Publicador |
Emerald Group Publishing Limited |
| Relação |
http://dro.deakin.edu.au/eserv/DU:30066371/wong-integratedprocess-2014.pdf http://dro.deakin.edu.au/eserv/DU:30066371/wong-integratedprocess-evid-2014.pdf http://dro.deakin.edu.au/eserv/DU:30066371/wong-integratedprocess-post-2014.pdf http://doi.org/10.1108/MSQ-01-2014-0007 |
| Direitos |
2014, Emerald |
| Palavras-Chave | #trust #UniBrand #service quality #satisfaction #higher education #information #brand #behavioural intentions #sustainable university #index model #integrated-process model |
| Tipo |
Journal Article |
