An empirical assessment of customer satisfaction in tourism


Autoria(s): Chadee, Doren D.; Mattson, Jan
Data(s)

01/07/1996

Identificador

http://hdl.handle.net/10536/DRO/DU:30048599

Idioma(s)

eng

Publicador

Routledge

Relação

http://dro.deakin.edu.au/eserv/DU:30048599/chadee-empiricalassessment-1996.pdf

http://dx.doi.org/10.1080/02642069600000030

Direitos

1996, Taylor & Francis

Palavras-Chave #customer satisfaction #tourism
Tipo

Journal Article