Survey of market research managers' views about customer analytics


Autoria(s): Bednall, David; Lichtenstein, Sharman
Data(s)

01/01/2010

Resumo

Data based on survey responses from an online questionnaire directed at market research managers in the US.<br /><br />Using an online questionnaire 435 market research managers in the United States were surveyed about their views on using customer analytics to provide reliable customer information to gain market edge.<br /><br />Using SPSS AMOS software, the resulting data identifies new trends in the business intelligence industry in transition and particularly the usage by market relations managers of customer analytics information.<br />

Identificador

http://hdl.handle.net/10536/DRO/DU:30036731

Idioma(s)

eng

Relação

http://dro.deakin.edu.au/eserv/DU:30036731/bednall-marketresearchmanagers-2010-data.pdf

Direitos

2010, Deakin University

Palavras-Chave #market research #customer analytics #United States #business intelligence #customer information #customer relationship management
Tipo

Data Collection