An audit of clinical outcomes and client and referrer satisfaction with a mood and anxiety Disorders unit


Autoria(s): Lewis, Raylene; Musella, Emma; Berk, Michael; Dodd, Seetal; McKenzie, Helen; Hyland, Mary
Data(s)

01/11/2004

Resumo

<b>Objective </b>To evaluate outcome and client and referrer satisfaction with the service provided by a Mood and Anxiety Disorders Unit (MADU).<br /><br /><b>Method</b> MADU was a specialized clinical service for the assessment and management of individuals suffering with affective and anxiety disorders. Clients were referred to MADU from a variety of health service providers. A telephone survey of 30 clients and 20 referrers who have used the services of MADU was conducted, investigating outcome satisfaction with the service provided by MADU.<br /><br /><b>Results</b> Clients and referrers reported a high level of satisfaction with the service provided by MADU. There was a high degree of adherence to treatment recommendations. The mean Patient Global Impression of Improvement (PGI) rating by the clients before the MADU assessment was 2.74 (SD = 1.27). In comparison the mean PGI rating at the time of follow-up was 6.64 (SD = 1.91).<br /><br /><b>Conclusions </b>Specialist mood disorders units are a useful and potentially cost-effective additional service included as a part of a mental health service.<br />

Identificador

http://hdl.handle.net/10536/DRO/DU:30035658

Idioma(s)

eng

Publicador

Wiley - Blackwell Publishing

Relação

http://dro.deakin.edu.au/eserv/DU:30035658/dodd-audit-2004.pdf

http://dx.doi.org/10.1111/j.1365-2753.2003.00476.x

Direitos

2004, Blackwell Publishing

Palavras-Chave #anxiety disorder #service delivery #referral service #primary care #mood disorder
Tipo

Journal Article