A typology of operational approaches for stakeholder analysis and engagement : findings from Hong Kong and Australia
Data(s) |
01/01/2011
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Resumo |
Stakeholder analysis and engagement are the main tasks in stakeholder management. To identify operational approaches for stakeholder analysis and engagement, six interviews and a questionnaire survey were conducted in Hong Kong, and an additional 15 interviews were held in Australia. The main finding is a typology of practical approaches for practitioners in construction. A total of 30 approaches are comprised in the typology, and they are classified by application. To test the usefulness of the typology, action research is applied to two real-life projects in Australia. The implication is that the selection of the approaches is an art and a contingency approach as well, requiring practitioners' judgments. Each approach has its strengths and limitations, so the most appropriate way for effective stakeholder management is to use a combination of elements from each approach as circumstances dictate. This study can serve as a reference for the systematic consideration of the project management team about the operational approaches for stakeholder management in construction projects. <br /> |
Identificador | |
Idioma(s) |
eng |
Publicador |
Routledge |
Relação |
http://dro.deakin.edu.au/eserv/DU:30031936/yang-atypologyof-2011.pdf http://www.mosaicprojects.com.au/PDF_Papers/P137_Approaches_for_Stakeholder_Analysis.pdf |
Direitos |
2010, Practical PM |
Tipo |
Journal Article |