Towards managing user resistance in large ICT projects


Autoria(s): Kuruppuarachchi, P. R.
Data(s)

01/01/2002

Resumo

The thesis examines activities undertaken in project environments to minimise subsequent user resistance to new ICT systems. A model and practitioner guidelines, integrating concepts/practices from project management; organisational/product innovation; and change management, have been developed and partially validated. These supplement the existing, widely used Project Management Body of Knowledge documentation.

Identificador

http://hdl.handle.net/10536/DRO/DU:30026599

Idioma(s)

eng

Publicador

Deakin University, Faculty of Science and Technology, School of Engineering and Technology

Relação

http://dro.deakin.edu.au/eserv/DU:30026599/kuruppuarachchi-towardsmanaging-2002.pdf

Palavras-Chave #Organizational change #Project management
Tipo

Thesis