Towards managing user resistance in large ICT projects
Data(s) |
01/01/2002
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Resumo |
The thesis examines activities undertaken in project environments to minimise subsequent user resistance to new ICT systems. A model and practitioner guidelines, integrating concepts/practices from project management; organisational/product innovation; and change management, have been developed and partially validated. These supplement the existing, widely used Project Management Body of Knowledge documentation. |
Identificador | |
Idioma(s) |
eng |
Publicador |
Deakin University, Faculty of Science and Technology, School of Engineering and Technology |
Relação |
http://dro.deakin.edu.au/eserv/DU:30026599/kuruppuarachchi-towardsmanaging-2002.pdf |
Palavras-Chave | #Organizational change #Project management |
Tipo |
Thesis |