Empowering audiences to measure quality


Autoria(s): Radbourne, Jennifer; Johanson, Katya; Glow, Hilary
Contribuinte(s)

[Unknown]

Data(s)

01/01/2009

Resumo

This paper addresses four indicators of the audience experience in the performing arts: knowledge, risk, authenticity and collective engagement, and argues that these provide a measure of the audience's experience of the quality of a performance. Qualitative interviews with four performing arts companies<br />demonstrated a range of strategies for gathering audience feedback. In particular, the paper addresses systems for gathering "deep feedback" by audiences, and argues that these are a means of collecting information about the quality of the audience experience. "Deep feedback" is a critical mechanism by which performing arts organisations can engage in audience development and audiences are empowered to measure quality.<br />

Identificador

http://hdl.handle.net/10536/DRO/DU:30026199

Idioma(s)

eng

Publicador

SMU

Relação

http://dro.deakin.edu.au/eserv/DU:30026199/radbourne-empoweringaudiences-2009.pdf

http://dro.deakin.edu.au/eserv/DU:30026199/radbourne-empoweringaudiences-evidence-2009.pdf

Direitos

2009, Southern Methodist University

Palavras-Chave #audience feedback #audience experience #performing arts #quality
Tipo

Conference Paper