Antecedents and outcomes of customer delight : a practical test
| Contribuinte(s) |
Strong, Carolyn |
|---|---|
| Data(s) |
01/01/2001
|
| Identificador | |
| Idioma(s) |
eng |
| Publicador |
Niche Publications |
| Relação |
http://www.bam.ac.uk/site/cms/contentChapterView.asp?chapter=1 |
| Tipo |
Conference Paper |
