A multilevel trust management framework


Autoria(s): Chong, Soon-Keow; Abawajy, Jemal; Dew, Robert
Contribuinte(s)

Lee, Roger

Data(s)

01/01/2007

Resumo

Lack of trust in e-commerce transactions has been identified by researchers as one of the main factors that hamper e-commerce from reaching its full potential. Various trust-related supporting features for online transactions are available to improve trust management. However, most of these existing approaches have insufficient conditions to establish online trust among businesses and customers. There are many relevant factors that influence potential buyers to make decisions. In this paper, we identify several desirable properties of an ideal trust management system that existing trust management systems do not support. A multilevel trust management framework is proposed to improve the support for existing trust management in e-commerce.<br />

Identificador

http://hdl.handle.net/10536/DRO/DU:30008039

Idioma(s)

eng

Publicador

IEEE Computer Society

Relação

http://dro.deakin.edu.au/eserv/DU:30008039/abawajy-multilevel_trust_management-2007.pdf

http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=4276476&isnumber=4276339

Direitos

2007 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.

Palavras-Chave #e-commerce #trust management #feedback verification #reputation #trust
Tipo

Conference Paper