Making teamwork work

This paper explores team assignments as an increasingly common component of many university courses. It argues that a need exists for all instructors, particularly those involved in the teaching of business communication, to develop a multi-faceted teamwork perspective which encompasses every dimension of team assignments. Such a perspective should permeate assignment design, student training, assessment of team process as well as product, self and peer assessment and the individualisation of student scores. Each of these facets is discussed with reference to research literature with a number of practical suggestions provided as exemplars for how to make teamwork work.<br />