Managing respondent co-operation in Australian telephone research
Contribuinte(s) |
Wiley, Jim Thirkell, Peter |
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Data(s) |
01/01/2004
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Resumo |
Non-response to telephone surveys threatens the accuracy of the collected data and leads to increased research costs. This study examines ways in which Australian telephone research providers are combating non-response by managing the issue of respondent co-operation, including the management of the interviewers and of the survey process. The research found that many of these response-rate boosting practices proposed in the literature are not available to Australian telephone researchers, mainly for cost and regulatory reasons.<br /> |
Identificador | |
Idioma(s) |
eng |
Publicador |
ANZMAC |
Relação |
http://dro.deakin.edu.au/eserv/DU:30005325/bednall-managingrespondent-2004.pdf http://smib.vuw.ac.nz:8081/WWW/ANZMAC2004/CDsite/papers/Plocins1.PDF |
Palavras-Chave | #telephone survey #cooperation #fieldwork #interviewers #compliance |
Tipo |
Conference Paper |