The antecedents of satisfaction for superannuation fund members

Autoria(s): McDonald, Heath; Vieceli, Julian; Darbyshire, Penny
Contribuinte(s)

[Unknown]
Data(s)

01/01/2002
Identificador

http://hdl.handle.net/10536/DRO/DU:30004716
Idioma(s)

eng
Publicador

British Academy of Management
Relação

http://dro.deakin.edu.au/eserv/DU:30004716/n20020483.pdf
Direitos

2002, British Academy of Management
Palavras-Chave #superannuation #customer retention #customer satisfaction #market research
Tipo

Conference Paper
Acesso ao item digital