What do we know about why internet users complain? An exploratory study
| Data(s) |
01/12/2003
|
|---|---|
| Identificador | |
| Idioma(s) |
eng |
| Publicador |
International Academy of E-Business |
| Relação |
http://dro.deakin.edu.au/eserv/DU:30004076/volkov-whatdoweknow-2003.pdf |
| Direitos |
2003, International Academy of E-Business |
| Palavras-Chave | #consumer complaints #internet #exploratory #consumer profile |
| Tipo |
Journal Article |
