Errores gerenciales en que incurren los directivos del sector terciario, subsector comercio en Bogotá. Casos de Philips Colombiana S.A.S, Team Foods Colombia S.A, y Cencosud Colombia S.A

Con el presente trabajo se detectó, se analizó y se consolidó un grupo de errores en la gestión administrativa en el ejercicio de las funciones que les compete desarrollar a algunos de los gerentes o directivos de las organizaciones del sector terceario; en especial se abordó el caso de errores cometidos por los gerentes en las empresas Philips Colombia S.A.S, Team Foods Colombia S.A y Cencosud Colombia S.A de la ciudad de Bogotá y como resultado del estudio se proponen soluciones prácticas y aplicables a los gerentes de estas organizaciónes mediante futuras decisiones que permitan abordar la solución de los errores encontrados y faciliten el mejoramiento de la futura gestión gerencial de las organizaciones objeto de estudio o donde les competa ejercer las funciones administrativas propias de su cargo.

Universidad del rosario

In the present document, a group of management mistakes related to the functions that some managers or director of the tertiary sector are assigned, was detected, analized and consolidated. Some special cases were approached, like the mistakes made by Philips Colombia S.A.S, Team Foods Colombia S.A and Cencosud Colombia managers in Bogotá. As a result of the study, practical and applicable solutions were propossed to the managers of this organizations, through future decisions that allow approaching the solutions to the found errors and facilitate the improvement of the future management in these organizations or where they are assigned to develop management functions related to the their positions. The interest in issues related to business reality, management and administrative and executive management in organizations were elements which supported reason and motivation to carry out this research. The opportunity to build a theoretical and practical contribution to represent the facts about managerial errors in organizations that complement the concepts presented by different authors in related subjects and that through the process of research and implementation of a tool that consolidated group errors in which managers incurred under study in this research.