Customers' Experiences of Relationships With Service Providers Occurring In Real And Virtual Environments


Autoria(s): Voltsek, Valeria
Data(s)

03/02/2010

03/02/2010

2009

Identificador

http://www.doria.fi/handle/10024/58970

URN:NBN:fi-fe201002031213

Idioma(s)

en

Palavras-Chave #virtuaaliyhteisö #virtuaaliympäristö #virtual environment #social media #social networking #relationship marketing #suhdemarkkinointi #asiakassuhde #customer experience #customer relationship
Tipo

Bachelor's thesis

Kandityö