Children's experience regarding the quality of their hospital stay: the development of an assessment questionnaire for children


Autoria(s): Chappuis M.; Vannay-Bouchiche C.; Flückiger M.; Monnier M.; Cathieni F.; Terra R.; Piot-Ziegler C.
Data(s)

2011

Resumo

A questionnaire assessing the satisfaction of children with their hospital stay has been developed and tested with 136 children (aged 6-12 years) at 2 Swiss hospital sites. Three out of 4 children were satisfied overall with their hospital stay. Their relationships with the professional medical staff, explanations they received, games they played, and environment, all received positive evaluations. The most critical points were pain, fear, and the absence of relatives. Ninety percent of the children appreciated that their opinions were sought. These results reinforce the importance of having questionnaires available for the children to consider their opinions to enhance the quality of care.

Identificador

http://serval.unil.ch/?id=serval:BIB_EBF72CB36F25

isbn:1057-3631

doi:10.1097/NCQ.0b013e3181ea6ea2

isiid:000285137700011

Idioma(s)

en

Direitos

info:eu-repo/semantics/openAccess

Fonte

Journal of Nursing Care Quality, vol. 26, no. 1, pp. 78-87

Palavras-Chave #child; hospital; instrument; patient satisfaction; pediatric care; quality assessment; PATIENT SATISFACTION; NURSING-CARE; NURSES; STRESS; HEALTH
Tipo

info:eu-repo/semantics/article

article