Customer Service Action Plan


Autoria(s): Department of Health (Ireland)
Cobertura

Republic of Ireland

Data(s)

26/06/2003

Resumo

Customer Service Action Plan One of the fundamental themes of Delivering Better Government (1996) is the â?oachievement of an excellent service for the Government and for the public as customers and clients at all levelsâ?Âù. In 2000, the Quality Customer Service (QCS) Working Group reviewed and revised the 1997 Principles of Quality Customer Service to take account of changes in the environment since 1997, such as the equality agenda. In July 2000, the Government decided that: Click here to download PDF 199kb

Identificador

http://dx.doi.org/10.14655/771574-773392

Idioma(s)

en

Publicador

Department of Health (Ireland)

Direitos

info:eu-repo/semantics/openAccess

Palavras-Chave #Customer service
Tipo

info:eu-repo/semantics/report