The importance of internship in hotel management: The case study of Esplanade Hotel in Zagreb

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Recent surveys report an ever greater increase in the importance of internships for students and organizations. This thesis examines this importance of internship both for the students and organizations. Samples of 14 Esplanade Hotel employees were selected for the study. A major finding of this study reported four different benefits from all of the participants individually, as well as two major challenges affecting the importance. This thesis also argues some of the other benefits and challenges found in the prior literature by providing new findings and thus clearly stating how important internships really are for the students and the organizations.