The paradigm of TQM


Autoria(s): Dias, Alcina Portugal
Data(s)

22/10/2014

22/10/2014

2013

Resumo

In this short contribution a reflection on the evolution of the the Total Quality Management paradigm is pesented. The main differences between the three perspectives of Quality Management are analyzed, together with a set of changes and improvements to the practice of TQM that are likely to take place.

Identificador

http://hdl.handle.net/10400.22/5077

Idioma(s)

eng

Direitos

openAccess

Palavras-Chave #Quality management #Total quality management #Paradigms
Tipo

book