Public relations, satisfaction and commitment


Autoria(s): Centeno, Maria João Anastácio; Pereira, Francisco José Costa; Nobre, Paula Cristina do Nascimento
Data(s)

04/12/2014

04/12/2014

01/06/2012

Resumo

The importance of the relationship with an internal public is the main focus of our research. Nowadays, the relevance attributed by Public Relations to this relationship is crucial. Our purpose is to identify two consistent models to measure the impact of an organizational relationship on its internal public. The research was conducted in nine Portuguese companies with a sample of 1244 subjects in order to study the context of the relationship and validate the identified models. The results show us the gender stereotypes in the relationship in these companies and that it is possible to identify the impact of Public Relations on a company's productivity.

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Identificador

CENTENO, Maria João; PEREIRA, Francisco Costa; NOBRE, Paula - Public relations, satisfaction and commitment. In: 11th ICORIA: The Changing Roles of Advertising, Estocolmo (European Advertising Academy), Suécia, 2012 (28-30 june)

http://hdl.handle.net/10400.21/4007

Idioma(s)

eng

Publicador

European Advertising Academy

Relação

http://icoria.org/docs/2012/ICORIA-2012-programme-final.pdf

Direitos

closedAccess

http://creativecommons.org/licenses/by-nc-sa/4.0/

Palavras-Chave #Public relations #Relationships #Internal communication #Organizational commitment #Job satisfaction
Tipo

conferenceObject