Discovering order in opening sequences: Calls to a software helpline

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Autoria(s): Baker, C.D.; Emmison, J.M.; Firth, A.

Contribuinte(s)	A. McHoul M. Rapley
Data(s)	01/01/2001
Identificador	http://espace.library.uq.edu.au/view/UQ:67986
Publicador	Continuum
Palavras-Chave	#380203 Discourse and Pragmatics #780107 Studies in human society #B1
Tipo	Book Chapter