Success, satisfaction and scrutiny: the business benefits of involving residents
| Data(s) |
2015
|
|---|---|
| Resumo |
This document summarises work to develop a compelling business case for landlord investment in resident involvement. Its key argument is involvement not only assists in improving satisfaction and service delivery, but also provides value for money. |
| Formato |
application/pdf |
| Identificador |
http://westminsterresearch.wmin.ac.uk/15493/1/AH_final%20report_published_270315.pdf Bailey, Nick, Manzi, T. and Simpson, I. (2015) Success, satisfaction and scrutiny: the business benefits of involving residents. Project Report. University of Westminster, London. |
| Idioma(s) |
en |
| Publicador |
University of Westminster |
| Relação |
http://westminsterresearch.wmin.ac.uk/15493/ |
| Palavras-Chave | #Architecture and the Built Environment |
| Tipo |
Monograph NonPeerReviewed |
