Understanding how HR systems work: the role of HR philosophy and HR processes

Despite the proliferation of studies of HR systems, there are still substantial gaps in our understanding<br/>of how such systems actually work. This article, by focusing on the neglected areas of HR philosophy<br/>and HR processes in the composition of HR systems, and by using a qualitative, employee-centred<br/>approach in the collection and analysis of data, provides new insights into the working of HR systems.<br/>Using data from interviews with 56 knowledge workers employed in the information and<br/>communications technology sector in Ireland and the UK, we explore employee-level reactions to two<br/>different types of HR systems. We highlight the various ways in which HR processes interact with HR<br/>practices and the different outcomes that may result, and we identify the key role of HR philosophy in<br/>HR system operation.