Disparities in quality perceptions between small firms and their customers

Autoria(s): Roper, S.; Hewitt-Dundas, Nola; McFerran, B.
Data(s)

01/07/1997
Identificador

http://pure.qub.ac.uk/portal/en/publications/disparities-in-quality-perceptions-between-small-firms-and-their-customers(84d6ecc2-4272-431c-95ad-8947e1dd8fac).html

http://dx.doi.org/10.1177/0266242697154004
Idioma(s)

eng
Direitos

info:eu-repo/semantics/restrictedAccess
Fonte

Roper , S , Hewitt-Dundas , N & McFerran , B 1997 , ' Disparities in quality perceptions between small firms and their customers ' International Small Business Journal , vol 15 (3) , pp. 64-79 . DOI: 10.1177/0266242697154004
Tipo

article
Acesso ao item digital