Understanding withdrawal in call centre employees: The role of burnout, psychological distress and job dissatisfaction


Autoria(s): Wilson, Joanne
Data(s)

01/04/2009

Identificador

http://pure.qub.ac.uk/portal/en/publications/understanding-withdrawal-in-call-centre-employees-the-role-of-burnout-psychological-distress-and-job-dissatisfaction(1395771c-444b-432a-a32d-30dfeba5d3dc).html

Idioma(s)

eng

Direitos

info:eu-repo/semantics/restrictedAccess

Fonte

Wilson , J 2009 , ' Understanding withdrawal in call centre employees: The role of burnout, psychological distress and job dissatisfaction ' Paper presented at Northern Ireland Branch of the British Psychological Society's Annual Conference , Killadeas , United Kingdom , 01/04/2009 - 01/04/2009 , .

Tipo

conferenceObject