手持通信设备的多通道文本输入研究

Recently，Handheld Communication Devices is developing very fast, extending in users and spreading in application fields, and has an promising future. This study investigated the acceptance of the multimodal text entry method and the behavioral characteristics when using it. Based on the general information process model of a bimodal system and the human factor studies about the multimodal map system, the present study mainly focused on the hand-speech bimodal text entry method. For acceptance, the study investigated the subjective perception of the accuracy of speech recognition by Wizard of Oz (WOz) experiment and a questionnaire. Results showed that there was a linear relationship between the speech recognition accuracy and the subjective accuracy. Furthermore, as the familiarity increasing, the difference between the acceptable accuracy and the subjective accuracy gradually decreased. In addition, the similarity of meaning between the outcome of speech recognition and the correct sentences was an important referential criterion. The second study investigated three aspects of the bimodal text entry method, including input, error recovery and modal shifts. The first experiment aimed to find the behavioral characteristics of user when doing error recovery task. Results indicated that participants preferred to correct the error by handwriting, which had no relationship with the input modality. The second experiment aimed to discover the behavioral characteristics of users when doing text entry in various types of text. Results showed that users preferred to speech input in both words and sentences conditions, which was highly consistent among individuals, while no significant difference was found between handwriting and speech input in the character condition. Participants used more direct strategy than jumping strategy to deal with mixed text, especially for the Chinese-English mixed type. The third experiment examined the cognitive load in the different modal shifts, results suggesting that there were significant differences between different shifts. Moreover, relevant little time was needed in the Shift from speech input to hand input. Based on the main findings, implications were discussed as follows: Firstly, when evaluating a speech recognition system, attention should be paid to the fact that the speech recognition accuracy was not equal to the subjective accuracy. Secondly, in order to make a speech input system more acceptable, a good method is to train and supply the feedback for the accuracy in training, which improving the familiarity and sensitivity to the system. Thirdly, both the universal and individual behavioral patterns were taken into consideration to improve the error recovery method. Fourthly, easing the study and the use of speech input, the operations of speech input should be simpler. Fifthly, more convenient text input method for non-Chinese text entry should be provided. Finally, the shifting time between hand input and speech input provides an important parameter for the design of automatic-evoked speech recognition system.