Generating product feature hierarchy from product reviews


Autoria(s): Tian, Nan; Xu, Yue; Li, Yuefeng; Abdel-Hafez, Ahmad; Josang, Audun
Contribuinte(s)

Monfort, V.

Krempels, K.H.

Data(s)

16/12/2015

Resumo

User generated information such as product reviews have been booming due to the advent of web 2.0. In particular, rich information associated with reviewed products has been buried in such big data. In order to facilitate identifying useful information from product (e.g., cameras) reviews, opinion mining has been proposed and widely used in recent years. In detail, as the most critical step of opinion mining, feature extraction aims to extract significant product features from review texts. However, most existing approaches only find individual features rather than identifying the hierarchical relationships between the product features. In this paper, we propose an approach which finds both features and feature relationships, structured as a feature hierarchy which is referred to as feature taxonomy in the remainder of the paper. Specifically, by making use of frequent patterns and association rules, we construct the feature taxonomy to profile the product at multiple levels instead of single level, which provides more detailed information about the product. The experiment which has been conducted based upon some real world review datasets shows that our proposed method is capable of identifying product features and relations effectively.

Identificador

http://eprints.qut.edu.au/92872/

Publicador

Springer International Publishing

Relação

DOI:10.1007/978-3-319-27030-2_17

Tian, Nan, Xu, Yue, Li, Yuefeng, Abdel-Hafez, Ahmad, & Josang, Audun (2015) Generating product feature hierarchy from product reviews. In Monfort, V. & Krempels, K.H. (Eds.) Web Information Systems and Technologies. Springer International Publishing, pp. 264-278.

Direitos

Copyright 2015 Springer

Fonte

School of Electrical Engineering & Computer Science; Science & Engineering Faculty

Palavras-Chave #080109 Pattern Recognition and Data Mining #Feature extraction #Opinion mining #Association rules #Feature taxonomy #User reviews
Tipo

Book Chapter