Fatal consequences: An analysis of the failed employee voice system at the Bundaberg Hospital
Data(s) |
2015
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Resumo |
In this paper we discuss the failure of the employee voice system at the Bundaberg Base Hospital (BBH) in Australia. Surgeon Jayant Patel was arrested over the deaths of patients on whom he operated when he was the director of surgery at the hospital. Our interest is in the reasons the established employee voice mechanisms failed when employees attempted to bring serious issues to the attention of managers. Our data is based on an analysis of the sworn testimonies of participants who participated in two inquiries concerning these events. An analysis of the events with a particular focus on the failings of the voice system is presented. We ask the following: how and why did the voice systems in the case of the BBH fail? |
Formato |
application/pdf |
Identificador | |
Publicador |
Sage Publications |
Relação |
http://eprints.qut.edu.au/84650/7/84650.pdf DOI:10.1111/1744-7941.12061 Wilkinson, Adrian, Townsend, Keith J., Graham, Tina, & Muurlink, Olav (2015) Fatal consequences: An analysis of the failed employee voice system at the Bundaberg Hospital. Asia Pacific Journal of Human Resources, 53(3), pp. 265-280. |
Fonte |
QUT Business School; School of Management |
Palavras-Chave | #150305 Human Resources Management #Employee Involvement #Employee Voice #Hospitals #Silence |
Tipo |
Journal Article |