Personas of students accessing a peer-facilitated support for learning program


Autoria(s): Sankupellay, Mangalam; Niesel, Christoph; Medland, Richard; Mealy, Erica
Data(s)

01/07/2015

Resumo

STIMulate is a support for learning program at the Queensland University of Technology in Brisbane, Australia. The program provides assistance in mathematics, science and information technology for undergraduate students. This paper develops personas - archetypal users - that represent the attitudes and motivations of students that utilise STIMulate (in particular, the IT stream). Seven different personas were developed based on interviews gathered from Peer Learning Facilitators (PLF) who are experienced students that have excelled in relevant subject areas. The personas were then validated by a PLF focus group. Developing the personas enabled us to better understand the characteristics and needs of the students using the STIMulate program, enabling a more critical analysis of the quality of the service provided.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/84542/

Relação

http://eprints.qut.edu.au/84542/1/12F.pdf

http://www.unistars.org/papers/STARS2015/12F.pdf

Sankupellay, Mangalam, Niesel, Christoph, Medland, Richard, & Mealy, Erica (2015) Personas of students accessing a peer-facilitated support for learning program. In Students Transitions Achievement Retention and Success (STARS), 1 - 4 July 2015, Melbourne, Australia.

Direitos

Copyright 2015 [please consult the authors]

Fonte

School of Electrical Engineering & Computer Science; School of Information Systems; Science & Engineering Faculty

Palavras-Chave #080602 Computer-Human Interaction #130000 EDUCATION #Computer-Human Interaction (080602) #EDUCATION (130000) #HERN
Tipo

Conference Paper