The influence of internal communication on employee engagement: A pilot study


Autoria(s): Karanges, Emma; Johnston, Kim; Beatson, Amanda; Lings, Ian
Data(s)

2015

Resumo

Internal communication is an important concept and integral to internal public relations with links to positive organizational and employee outcomes such as employee engagement. While scholars emphasize the importance of the relationship between internal communication and employee engagement, the association has not been empirically tested. Using surveys and regression analysis this study confirms that internal organizational communication and internal supervisor communication support workplace relationships based on meaning and worth, and have a significant part to play in developing and maintaining optimal employee engagement.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/79975/

Publicador

Elsevier

Relação

http://eprints.qut.edu.au/79975/1/PR%20Review_Karanges%20et%20al.pdf

DOI:10.1016/j.pubrev.2014.12.003

Karanges, Emma, Johnston, Kim, Beatson, Amanda, & Lings, Ian (2015) The influence of internal communication on employee engagement: A pilot study. Public Relations Review, 41(1), pp. 129-131.

Direitos

Copyright 2015 Published by Elsevier Inc.

NOTICE: this is the author’s version of a work that was accepted for publication in Public Relations Review. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Public Relations Review, [VOL 41, ISSUE 1, (2015)] DOI: 10.1016/j.pubrev.2014.12.003

Fonte

QUT Business School; School of Advertising, Marketing & Public Relations

Palavras-Chave #150502 Marketing Communications #employee engagement #internal communication #workplace relationships
Tipo

Journal Article