When size matters: exploring perceptions and justifications of deviant consumer behavior


Autoria(s): Dootson, Paula; Neale, Larry; Fullerton, Sam
Data(s)

23/10/2014

Resumo

Deterrence strategies for deviant consumer behavior are criticised for their ‘one size fits all’ approach. In two studies, this paper examines how the size of harm and size of victim influences consumer perceptions of deviant consumer behavior. Deterrence strategies are recommended that overcome the differences in consumer perceptions of deviance.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/78652/

Publicador

Association for Consumer Research

Relação

http://eprints.qut.edu.au/78652/1/acr_v42_17950.pdf

http://acrwebsite.org/volumes/1017950/volumes/v42/NA-42

Dootson, Paula, Neale, Larry, & Fullerton, Sam (2014) When size matters: exploring perceptions and justifications of deviant consumer behavior. Advances in Consumer Research, 42, pp. 298-301.

Direitos

Copyright 2014 Association for Consumer Research

Fonte

QUT Business School; School of Advertising, Marketing & Public Relations

Palavras-Chave #150500 MARKETING #consumer deviance #consumer ethics #justification #neutralisation technique #size of harm #size of victim
Tipo

Journal Article