Service innovation and business models


Autoria(s): Bouwman, Harry; Fielt, Erwin
Contribuinte(s)

Bouwman, Harry

De Vos, Henny

Haaker, Timber

Data(s)

2008

Resumo

Western economies are highly dependent on service innovation for their growth and employment. An important driver for economic growth is, therefore, the development of new, innovative services like electronic services, mobile end-user services, new financial or personalized services. Service innovation joins four trends that currently shape the western economies: the growing importance of services, the need for innovation, changes in consumer and business markets, and the advancements in information and communication technology (ICT).

Identificador

http://eprints.qut.edu.au/72923/

Publicador

Springer Berlin Heidelberg

Relação

DOI:10.1007/978-3-540-79238-3_1

Bouwman, Harry & Fielt, Erwin (2008) Service innovation and business models. In Bouwman, Harry, De Vos, Henny, & Haaker, Timber (Eds.) Mobile Service Innovation and Business Models. Springer Berlin Heidelberg, pp. 9-30.

Direitos

Copyright 2008 Springer

Fonte

School of Information Systems; Science & Engineering Faculty

Palavras-Chave #Service innovation #Business models #Information systems
Tipo

Book Chapter