The impact of organisational citizenship behaviour and non-material rewards on dimensions of employee burnout : evidence from the teaching profession


Autoria(s): Hannam, R.L.; Jimmieson, N.L.
Contribuinte(s)

Glendon, I.A.

Thompson, B.M.

Myors, B.

Data(s)

2007

Resumo

In this chapter, we examine the psychological impact that organisational citizenship behaviours (OCBs) have on individuals performing them. OCB is discretionary employee behaviour that is not systematically rewarded by employers, but that contributes to overall organisational effectiveness (Organ, 1988). In a sample of schoolteachers, we predicted that performing OCBs would differentially impact two dimensions of psychological burnout -personal accomplishment (PA} and emotional exhaustion (EE). Due to the volitional nature of OCB, there are theoretical reasons to suppose that OCB enhances PA. However, it is also possible that certain OCBs constitute increased workload, thereby contributing to a heightened sense of EE. In addition, given prior research showing that non-material rewards such as praise and recognition, lead to positive employee outcomes, we proposed that praise and recognition would strengthen the relationship between OCB and PA, and weaken the relationship between OCB and EE.

Identificador

http://eprints.qut.edu.au/71752/

Publicador

Australian Academic Press

Relação

https://www.australianacademicpress.com.au/books/details/73/Advances_in_Organisational_Psychology

Hannam, R.L. & Jimmieson, N.L. (2007) The impact of organisational citizenship behaviour and non-material rewards on dimensions of employee burnout : evidence from the teaching profession. In Glendon, I.A., Thompson, B.M., & Myors, B. (Eds.) Advances in Organisational Psychology. Australian Academic Press, Australia, pp. 153-174.

Fonte

QUT Business School; School of Management

Tipo

Book Chapter