Service management and engineering in information systems research
| Data(s) |
01/03/2013
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|---|---|
| Resumo |
Service research in information systems (IS) has received attention over many years (e.g. Kettinger and Lee, 1994), but more recently has increased substantially in both diversity and volume (Rai and Sambamurthy, 2006). A service-oriented view of information technology (IT) is gradually taking hold in both academia and industry. This is concomitant with the growth of service-related phenomena and concepts (Lusch and Vargo, 2006), stimulating a global discourse about 'service science' as a new, cross-disciplinary field of research (Chesbrough and Spohrer, 2006). |
| Identificador | |
| Publicador |
Elsevier |
| Relação |
DOI:10.1016/j.jsis.2013.01.001 Fielt, Erwin, Böhmann, Tilo, Korthaus, Axel, Conger, Sue, & Gable, Guy (2013) Service management and engineering in information systems research. The Journal of Strategic Information Systems, 22(1), pp. 46-50. |
| Direitos |
Copyright 2013 Elsevier B.V. All rights reserved. This is the author’s version of a work that was accepted for publication in The Journal of Strategic Information Systems. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in The Journal of Strategic Information Systems, [VOL 22, ISSUE 1, (2013)] DOI: 10.1016/j.jsis.2013.01.001 |
| Fonte |
School of Information Systems; Science & Engineering Faculty |
| Palavras-Chave | #080600 INFORMATION SYSTEMS |
| Tipo |
Journal Article |
