Satisfiers and dissatisfiers for international students of higher education : an exploratory study in Australia


Autoria(s): Bianchi, Constanza
Data(s)

2013

Resumo

This paper explores the main satisfiers and dissatisfiers for international students in Australia’s higher educational sector. Using a critical incident technique, this study is conducted with international students of higher education in Australia. Four categories of satisfiers and dissatisfiers emerge from the data which are related to individual performance, quality of the educational service, socialisation, and living conditions.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/56584/

Publicador

Taylor & Francis

Relação

http://eprints.qut.edu.au/56584/2/56584.pdf

DOI:10.1080/1360080X.2013.812057

Bianchi, Constanza (2013) Satisfiers and dissatisfiers for international students of higher education : an exploratory study in Australia. Journal of Higher Education Policy and Management, 35(4), pp. 396-409.

Direitos

Copyright 2013 Taylor & Francis

This is a preprint of an article submitted for consideration in the Journal of Higher Education Policy and Management, 35(4). © 2013 [copyright Taylor & Francis]; Journal of Higher Education Policy and Management is available online at: www.tandfonline.com. DOI: 10.1080/1360080X.2013.812057

Fonte

QUT Business School; School of Advertising, Marketing & Public Relations

Palavras-Chave #150499 Commercial Services not elsewhere classified #Australia, dissatisfiers, higher education, international students, satisfiers #HERN
Tipo

Journal Article