A formative measurement model of business process model quality


Autoria(s): Bandara, Wasana; Gable, Guy G.
Contribuinte(s)

Duong, Duc A.

Myers, Michael D.

Dong, Thuy B.T.

Data(s)

2012

Resumo

Business process management (BPM) is becoming the dominant management paradigm. Business process modelling is central to BPM, and the resultant business process model the core artefact guiding subsequent process change. Thus, model quality is at the centre, mediating between the modelling effort and related growing investment in ultimate process improvements. Nonetheless, though research interest in the properties that differentiate high quality process models is longstanding, there have been no past reports of a valid, operationalised, holistic measure of business process model quality. In attention to this gap, this paper reports validation of a Business Process Model Quality measurement model, conceptualised as a single-order, formative index. Such a measurement model has value as the dependent variable in rigorously researching the drivers of model quality; as antecedent of ultimate process improvements; and potentially as an economical comparator and diagnostic for practice.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/52654/

Relação

http://eprints.qut.edu.au/52654/3/52654.pdf

http://www.pacis-net.org/file/2012/1367.pdf

Bandara, Wasana & Gable, Guy G. (2012) A formative measurement model of business process model quality. In Duong, Duc A., Myers, Michael D., & Dong, Thuy B.T. (Eds.) Proceedings of The 16th Pacific Asia Conference on Information Systems 2012 (PACIS 2012), Caravelle Hotel, Ho Chi Minh City.

Direitos

Copyright 2012 [please consult the author]

Fonte

School of Information Systems; Science & Engineering Faculty

Palavras-Chave #080600 INFORMATION SYSTEMS #Business process modelling #Model quality #Survey #Formative #PLS analysis
Tipo

Conference Paper