#qldfloods and @QPSMedia: Crisis Communication on Twitter in the 2011 South East Queensland Floods
| Data(s) |
10/01/2012
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| Resumo |
Social media, including Facebook and Twitter, played an important role in crisis communication at the height of the 2011 South East Queensland floods crisis (10-16 January). This report examines the role of the short-messaging system Twitter in disseminating and sharing crisis information and updates from state and local authorities as well as everyday citizens. We assess the overall use of Twitter, as well as that of the most important emergency service account, the Queensland Police’s @QPSMedia account. |
| Formato |
application/pdf |
| Identificador | |
| Publicador |
ARC Centre of Excellence for Creative Industries and Innovation, Queensland University of Technology |
| Relação |
http://eprints.qut.edu.au/48241/1/floodsreport.pdf Bruns, Axel, Burgess, Jean E., Crawford, Kate, & Shaw, Frances (2012) #qldfloods and @QPSMedia: Crisis Communication on Twitter in the 2011 South East Queensland Floods. ARC Centre of Excellence for Creative Industries and Innovation, Queensland University of Technology, Brisbane QLD Australia. http://purl.org/au-research/grants/arc/LP120100627 |
| Direitos |
ARC Centre of Excellence for Creative Industries and Innovation, Queensland University of Technology This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Australia License. |
| Fonte |
ARC Centre of Excellence for Creative Industries and Innovation; Centre for Emergency & Disaster Management; Creative Industries Faculty; Institute for Creative Industries and Innovation; Journalism, Media & Communication |
| Palavras-Chave | #200100 COMMUNICATION AND MEDIA STUDIES #200102 Communication Technology and Digital Media Studies #200104 Media Studies #Social media #Crisis communication #Twitter #Queensland Police Services #South East Queensland Floods |
| Tipo |
Report |
