Mobile banking customization via user-defined tags
Data(s) |
2011
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Resumo |
In this paper, we describe on-going work on mobile banking customization, particularly in the Australian context. The use of user-defined tags to facilitate personalized interactions in the mobile context is explored. The aim of this research is to find ways to improve mobile banking interaction. Customization is more significant in the mobile context than online due to factors such as smaller screen sizes and limited software and hardware capabilities, placing an increased emphasis on usability. This paper explains how user-defined tags can aid different types of customization at the interaction level. A preliminary prototype has been developed to demonstrate the mechanics of the proposed approach. Potential implications, design decisions and limitations are discussed with an outline of future work. |
Formato |
application/pdf |
Identificador | |
Publicador |
ACM |
Relação |
http://eprints.qut.edu.au/45457/1/45457.pdf http://www.ozchi.org/ Ravendran, Rajinesh, MacColl, Ian, & Docherty, Michael (2011) Mobile banking customization via user-defined tags. In Australian Computer-Human Interaction Conference (OzCHI), 28th - 2nd November 2011, Australian National University, Canberra, ACT. |
Direitos |
Copyright 2011 the author(s) and CHISIG |
Fonte |
Computer Science; Faculty of Science and Technology; Smart Services CRC |
Palavras-Chave | #080602 Computer-Human Interaction #120300 DESIGN PRACTICE AND MANAGEMENT #website customization #mobile banking #tags #interaction |
Tipo |
Conference Paper |