The current state of six sigma application in services
| Data(s) |
2007
|
|---|---|
| Identificador | |
| Publicador |
Emerald Group Publishing Ltd. |
| Relação |
Chakraborty, Ayon & Kay Chuan, Tan (2007) The current state of six sigma application in services. Managing Service Quality, 17(2), pp. 194-208. |
| Palavras-Chave | #150300 BUSINESS AND MANAGEMENT #150600 TOURISM #Critical success factors, Performance measures, Services, Six sigma |
| Tipo |
Journal Article |
