On the usage of labels and icons in business process modeling


Autoria(s): Mendling, Jan; Recker, Jan C.; Reijers, Hajo A.
Data(s)

01/05/2010

Resumo

The value of business process models is dependent not only on the choice of graphical elements in the model, but also on their annotation with additional textual and graphical information. This research discusses the use of text and icons for labeling the graphical constructs in a process model. We use two established verb classification schemes to examine the choice of activity labels in process modeling practice. Based on our findings, we synthesize a set of twenty-five activity label categories. We propose a systematic approach for graphically representing these label categories through the use of graphical icons, such that the resulting process models are easier and more readily understandable by end users. Our findings contribute to an ongoing stream of research investigating the practice of process modeling and thereby contribute to the body of knowledge about conceptual modeling quality overall.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/32288/

Publicador

IGI Global

Relação

http://eprints.qut.edu.au/32288/1/c32288.pdf

DOI:10.4018/jismd.2010040103

Mendling, Jan, Recker, Jan C., & Reijers, Hajo A. (2010) On the usage of labels and icons in business process modeling. International Journal of Information System Modeling and Design, 1(2), pp. 40-58.

Direitos

Copyright 2010 IGI Global

Fonte

Faculty of Science and Technology; Information Systems

Palavras-Chave #080603 Conceptual Modelling #Process Modeling #Labelling #Word Classification #SAP reference model #Icons
Tipo

Journal Article