Do production employees engage in emotional labour?

Autoria(s): Townsend, Keith
Data(s)

2008
Identificador

http://eprints.qut.edu.au/30802/
Publicador

Sage Publications
Relação

DOI:10.1177/0022185607085701

Townsend, Keith (2008) Do production employees engage in emotional labour? Journal of Industrial Relations, 50(1), pp. 175-180.
Fonte

QUT Business School; School of Management
Palavras-Chave #150305 Human Resources Management #Emotional Labour, Emotions, Manufacturing
Tipo

Journal Article
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