The impact of organisational culture on ERP systems implementation : lessons from Jordan


Autoria(s): Rabaa'i, Ahmad A.
Data(s)

10/07/2009

Resumo

Jordan is adopting Enterprise Resource Planning (ERP) systems in both its public and private sectors. Jordan's emerging private sector has historically close ties to the public sector; though a global market orientation requires a shift in its organisational culture. ERPs however embed business processes which do not necessarily fit with traditional cultural practices, and implementation success is not assured. This study looks at the perceptions of both public and private sector ERP implementations in Jordan and assesses these on various measures of success. There were few differences between public and private sectors, but the benefits actually realised in Jordanian ERPs fell short of claims made for the technology in other cultures.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/29838/

Relação

http://eprints.qut.edu.au/29838/1/THE_IMPACT_OF_ORGANISATIONAL_CULTURE_ON_ERP_SYSTEMS_IMPLEMENTATION.pdf

http://aisel.aisnet.org/pacis2009/14/

Rabaa'i, Ahmad A. (2009) The impact of organisational culture on ERP systems implementation : lessons from Jordan. In Proceedings of the Pacific Asia Conference on Information Systems 2009, Hyderabad, India .

Direitos

Copyright 2009 Ahmad A. Rabaa'i.

Fonte

Faculty of Science and Technology

Palavras-Chave #080600 INFORMATION SYSTEMS #Enterprise Resource Planning #Organisational Culture #Critical Success Factors #Developing Countries #Jordan
Tipo

Conference Paper