Building an organizational change communication theory


Autoria(s): Frahm, Jennifer; Brown, Kerry
Contribuinte(s)

Weaver, M

Data(s)

2005

Resumo

The difficulty of communicating during organizational change has intensified with the prevalence of continuously changing organizations (Buchanan, Claydon & Doyle, 1999). The difficulty faced by managers is compounded by the lack of studies examining organizational communication within a context of organizational change (Eisenberg, Andrews, Murphy, & Laine-Timmerman, 1999; Lewis & Seibold, 1996). Not surprisingly then, is there a paucity of organizational change theory to guide further research and practitioners. This paper addresses the lack of organizational change communication research and contributes to theoretical development of communication during organizational change. A model of change communication during continuous change is presented from the analysis of two longitudinal empirical studies. Central constructs of the model are the monologic change communication, the dialogic change communication and the background talk of change. Further Van de Ven and Poole's (1995) Process Theories of Change are extended to consider the sequencing of the three constructs. The findings suggest that the sequencing of the dominant change communication approaches is informed by an alignment of individual communication competences and organizational change communication expectations.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/24616/

Publicador

Academy of Management

Relação

http://eprints.qut.edu.au/24616/1/24616_brown_2006000885.pdf

DOI:10.5465/AMBPP.2005.18781296

Frahm, Jennifer & Brown, Kerry (2005) Building an organizational change communication theory. In Weaver, M (Ed.) A New Vision of Management in the 21st century, 2005 Academy of Management Annual Meeting Proceedings, 5-10 August 2005, United States of America, Hawaii, Honolulu.

Fonte

QUT Business School

Palavras-Chave #150305 Human Resources Management #Organisational Change, Communication Theory
Tipo

Conference Paper